Step 3 of 5 · Tickets on your phone

Add to your phone's Wallet

Inside the email, you'll see your ticket(s) listed with a small image of a barcode. The next step is to move that ticket from email into your phone's Wallet — the app on your phone that holds boarding passes, loyalty cards, and event tickets.

What to tap depends on which phone you have:

If you have an iPhone
Add to Apple Wallet

Look for this button in the email — tap it once.

Add to Apple Wallet

Your phone will show the ticket. Tap Add in the top-right corner. Done.

If you have an Android
Save to Google Wallet

Look for this button in the email — tap it once.

Add to Google Wallet

Follow the prompt — your ticket moves into the Google Wallet app. Done.

Your ticket is now saved on your phone.

What your ticket does for you

  • It comes to you. On the day of the concert your phone brings the ticket up on its lock screen, so there is nothing to hunt for. On an iPhone it also appears as you arrive at the hall.
  • It carries the details. The concert, the hall, the start time and the time the doors open are all on the ticket.
  • It works without a signal. The ticket lives on the phone itself, so a weak signal at the hall does not matter.
  • Your seats stay together. Tickets to the same concert sit side by side in your Wallet.
Buying for more than one person? You'll see one ticket per seat in the email. Add each one to your Wallet the same way. At the door, swipe through them one at a time.